Privacy Policy

Effective October 13, 2026

Square Productions ("we," "us," "our"), operated by James Downing, makes short-form video content for restaurants, bars and cafés in East Tennessee. This policy explains what information we collect through square.productions, how we use it, and the choices you have.

Information we collect

When you fill out a form on our site, we collect what you give us:

• Your name and the name of your business
• Phone number and email address
• City and Instagram handle
• Your consent choices for text messages

Like most websites, our site and its service providers may also collect basic technical information automatically, such as browser type, device type, pages visited and approximate location based on IP address.

How we use it

• To respond to your free clip request and schedule a visit
• To talk with you about our services, if you've asked us to
• To send text messages you've agreed to receive (see below)
• To run, maintain and improve our website

Text messaging (SMS)

If you check a consent box on our form, you agree to receive text messages from Square Productions at the number you provided. Non-marketing messages relate to your free clip request and scheduling. Marketing messages, if you opt in separately, may include offers and updates about our services. Consent is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also contact us using the details below.

How we share information

We do not sell your personal information. We share it only with:

• Service providers that help us run our business, such as our CRM, form, scheduling and messaging platforms, under obligations to protect it
• Legal authorities when required by law or to protect our rights

How long we keep it

We keep your information as long as needed to respond to you, provide services, and meet legal or business obligations. You can ask us to delete it at any time.

Your choices

• Opt out of texts by replying STOP
• Opt out of emails using the unsubscribe link or by contacting us
• Ask us to access, correct or delete your information

Cookies and tracking

Our website and its service providers may use cookies, pixels and similar technologies to keep the site working, remember your preferences, understand how visitors use the site, and measure the performance of our marketing. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do. We do not use cookies to collect your mobile number or SMS consent for sharing with third parties.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.

Children

Our services are for businesses. We do not knowingly collect information from anyone under 18.

Changes

We may update this policy. The effective date at the top shows when it last changed.

Contact us

Square Productions
Operated by James Downing
Bulls Gap, TN
Phone: (423) 373-2227
Email: [email protected]